Privacy policy

cy Policy – estovibes

Last updated: July 15, 2025

This Privacy Policy describes how estovibes (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.estovibes.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

“You” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for other operational reasons. Any updates will be posted on the Site and the “Last updated” date will be revised accordingly.

How We Collect and Use Personal Information

We collect personal information from a variety of sources depending on how you interact with our Services. We use this information to:

  • Provide, operate, and improve our Services

  • Process transactions and fulfill orders

  • Communicate with you

  • Provide customer support

  • Comply with legal obligations

  • Protect our rights, users, and Services

Personal Information We Collect

Information You Provide Directly

  • Contact information such as name, address, phone number, and email address

  • Order and transaction details, including billing and shipping information and payment confirmation

  • Account information such as username and password

  • Shopping activity, including items viewed or added to cart or wishlist

  • Customer support communications

Providing certain information may be required to access some features of the Services.

Information Collected Automatically

We automatically collect certain information about your interaction with the Site using cookies and similar technologies, including:

  • Device and browser information

  • IP address

  • Network connection

  • Usage and interaction data

Information from Third Parties

We may receive personal information from third parties, including:

  • Shopify and other service providers that support our Site and Services

  • Payment processors to process transactions

  • Marketing, analytics, and advertising partners

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Personal Information

  • Providing Services: processing payments, fulfilling orders, shipping, returns, exchanges, and account management

  • Marketing and Advertising: sending promotional communications and displaying relevant advertisements

  • Security and Fraud Prevention: detecting and preventing fraudulent, unauthorized, or illegal activity

  • Customer Support: responding to inquiries and improving the Services

Cookies

We use cookies and similar technologies to operate and improve our Site, analyze usage, and personalize content. Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject cookies. Please note that disabling cookies may affect the functionality of the Services.

How We Disclose Personal Information

We may disclose personal information to:

  • Service providers who perform services on our behalf (such as payment processing, shipping, IT services, analytics, and customer support)

  • Business and marketing partners, including Shopify

  • Affiliates within our corporate group

  • Authorities or other parties where required by law or in connection with legal proceedings

  • Third parties where you have provided consent or directed us to share information

Categories of Personal Information Disclosed

In the past 12 months, we may have disclosed the following categories of personal information:

  • Identifiers (such as contact and account information)

  • Commercial information (such as order and shopping data)

  • Internet or network activity (such as usage data)

Recipients may include service providers, business partners, and affiliates. We do not use sensitive personal information to infer personal characteristics about you.

User-Generated Content

The Services may allow you to post reviews or other content publicly. Any information you choose to make public may be accessible to others. We are not responsible for how third parties use publicly available information.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Data Security and Retention

We implement reasonable security measures to protect personal information, but no method of transmission or storage is completely secure. We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.

Contact

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at contact@estovibes.com or contact us at Derner Straße 28, Lünen, 44532, DE